Frequently Asked Questions

Everything you need to know about your Petromax style journey

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated fashion pieces may vary slightly between slim and relaxed fits.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original Petromax tags attached to qualify for a full refund or exchange.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.

How should I care for my Petromax garments?

To ensure longevity, please follow the specific care instructions on the inner label of each garment. Generally, we recommend cold washes and air drying for our premium fabrics.