Returns & Exchanges
At Petromax, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all tags attached into the shipping mailer and include the printed return authorization slip inside.
- 3.Attach the Label
Affix the prepaid shipping label provided via email to the outside of your package, ensuring any old shipping labels are covered.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.